VR Hockey Reborn vrhockey.games
Help

Support

Having trouble with VR Hockey Reborn? Check the answers below or contact us. We usually reply within 2 business days.

Email: support@vrhockey.games

Please include your Meta username, headset model, Game version and what happened.

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Frequently asked questions

The Game won't start or crashes

Restart the headset, check for updates in the Meta Horizon Store and make sure you have free storage. If it still crashes, send a bug report from the in-game menu or email us with your headset model and Game version (shown in the settings).

I can't find an online match

Online play needs a stable Wi-Fi connection. Try Quick Match at peak hours or warm up with bots. You can also create a crew with friends and join each other with a match code.

Voice chat doesn't work or someone is abusive

Allow microphone access for the Game in the headset settings. Open the in-game menu to mute yourself or any player. Report abuse to us with the player's name and the time of the match.

My purchase didn't arrive

Restart the Game: purchases are restored from your Meta account on launch. If the item is still missing, email us with the item name and purchase date. Refunds are handled by Meta.

The stick feels wrong in my hand

Open Settings and adjust your grip and height. In real stick mode, run the calibration again after you move the controller on the stick.

How do I delete my data?

Email us with the subject "Delete my data" and your Meta username. Details are in the Privacy Policy.